RETURNS

RETURN POLICY

 

REBEL THE LABEL RETURN POLICY

 

We accept returns on full-price purchases within 30 days of their delivery date. Once your return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 7-14 business days from the date your return tracking information shows “Delivered”. If your return is accepted, your refund will be processed and applied to the original method of payment, less a return label fee.

At this time, we do not accept returns from orders shipped outside of the United States.

 

PLEASE NOTE:

• Items must be received in original condition - damaged, washed, worn, or altered items will not be accepted.
• All returns MUST be submitted and processed through our return platform.
• NO RETURNS ON CUSTOM ITEMS. NO EXCEPTIONS.

 

FINAL SALE ITEMS INCLUDE:

• All bodysuits and intimates.
• All jewelry.
• Any items marked FINAL SALE.
• International Orders Customs Import Duties and Taxes:

Please note, if the receiver of the order refuses to pay any customs import duties and taxes on the associated order, the cost of the retrieval will be at your expense. Additionally, all applicable fees incurred by RTL will not be refunded.  

 

Please note the following items are non-returnable: 

• Any item(s) postmarked past 30 days of delivery date
• ANY CUSTOM ITEMS.
• Any item(s) marked FINAL SALE or purchased on SALE/DISCOUNT
• Damaged, washed, worn, or altered items; items returned with deodorant, makeup, smoke, perfume and/or stains 
• If any of the above items are sent back to us: we are unable to issue a refund, grant an exchange, or return the items back to you. Please do not send multiple order returns under a single shipping label.

 

 

DAMAGED OR INCORRECT ITEMS
In the case of a damaged or incorrect item, please contact us within 3 days.